Terms & Policies

Processing Time
For standard shop items, it may take me 5-7 days to package your items. For custom items, it may take 2-4 weeks before shipping. These times do not include shipping.
Preorders
Orders with preorder items in them will not be shipped until all preorder items arrive. If you would like them shipped separately, please place separate orders.
Shipping Time
I ship items using USPS first-class mail. I am not responsible for delays caused by USPS. For international shipping, please refer to the USPS website for details about shipping delays or countries I cannot ship to.
Shipping Cost
All items are shipped in a padded envelope with tracking. Other shipping methods may cause damage to the product, so I opt only to use this safer shipping method despite the higher cost. Thank you for your understanding! If you happen to live in Colorado, or are visiting an event I will be at, pickup can be arranged.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs. I do not mark merchandise values below value or mark items as "gifts" on customs forms. US and international government regulations prohibit such behavior.
International Orders
Unfortunately our regular checkout cannot handle non-US orders. As an alternative, we will setup checkout for you on Etsy. Follow the steps in our checkout to make an Etsy lisiting request.
Returns and Exchanges
I don't accept returns, exchanges, or cancellations. I am not responsible for delays or lost packages due to the post office as they are out of my control. Please email [email protected] if you have any problems with your order!
Guest Artists
While a lot of the artwork is by myself, there are some pieces which I have commissioned from other artists. I love supporting these artists, while also getting a larger variety of merchandise for us to sell to you!
Other Shop Platforms
Use of Artwork
You are not allowed to use or reproduce my artwork in any way without prior permission. This includes personal, for profit, non-fungible tokens (NFTs), or any other medium.

Accessibility

General
DeguArts strives to ensure that its services are accessible to people with disabilities. DeguArts has tried to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Disclaimer
DeguArts continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Here For You
If you are experiencing difficulty with any content on DeguArts or require assistance with any part of our site, please email us at [email protected] and we will be happy to assist.

Privacy Policy

Your Information
In order to send you your purchase, we need to collect information about you such as your name, email, phone number, and address. We promise to never sell or publish this information. We do not have the ability to see full credit card numbers (only the last 4 digits) or other payment information.
Square Privacy Policy
We use Square for our payment processing. You can learn about the data being collected and used on Square's policy page.
Etsy Privacy Policy
For international buyers, we offer checkout via Etsy. You can learn about the data being collected and used on Etsy's privacy policy.